Privacy Policy

Wellness 2 Age Program Privacy Policy

Charles Sturt University Wellness 2 Age Program

Privacy Policy

Version 1.0 – Effective March 2026

1. Introduction

This Privacy Policy explains how Charles Sturt University collects, uses, stores, and protects personal information in relation to the Wellness 2 Age Program.

Charles Sturt University complies with the Australian Privacy Principles and applicable Australian privacy laws.

2. What information we collect

We may collect:

a) User information

  • Name
  • Contact details
  • Organisation details
  • Training and certification records

b) Participant data

  • Program-related data entered into the portal
  • This must be de-identified (no names or identifying information)

c) System data

  • Login and usage information
  • Technical data (e.g. IP address)

3. How we use information

We use information to:

  • Provide access to the program and portal
  • Manage training, certification, and accounts
  • Provide support
  • Improve the program

We also use de-identified data for:

  • Research and evaluation
  • Program improvement
  • Reporting and publication (without identifying individuals)

4. Research and de-identified data

As a condition of using the portal:

  • Only de-identified participant data must be entered

This data may be used by CSU for:

  • Research
  • Program evaluation
  • Continuous improvement

No individual participants will be identified.

5. Disclosure of information

CSU does not sell personal information.

Information may be disclosed:

  • Where required by law
  • To service providers supporting the system
  • In de-identified form for research and reporting

6. Data storage and security

CSU takes reasonable steps to protect information from:

  • Misuse
  • Loss
  • Unauthorised access or disclosure

Data is stored securely using CSU systems.

7. Your responsibilities

You must:

  • Ensure participant data is de-identified before entry
  • Protect login details
  • Comply with privacy laws

8. Access and correction

  • You may request access to your personal information and request corrections if required.

9. Contact

For privacy enquiries:

Charles Sturt University
Email: wellness2age@csu.edu.au

10. Updates

This Privacy Policy may be updated from time to time. The latest version will be available on the website.

11. Governing Law

This policy is governed by the laws of Australia.